Privacy Policy

Cocoa Drop takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.


Cocoa Drop will only collect and hold information in line with the General Data Protection Regulation (GDPR). By making a purchase or setting up an account you will need to provide the following personal information:


  • Your name

  • Delivery/billing address(es)

  • Email address

  • Phone number (optional)

  • Payment details

  • A password (only applicable when setting up an account)


Cocoa Drop records this personal information to provide its services e.g. completing orders. This information may also be used to send you marketing materials such as information regarding new products and/or services (usually via email) if you agree to receive these. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Additionally, when browsing the Cocoa Drop website, a variety of additional data regarding your use of these web pages will also be gathered - also known as cookies (not the edible kind). Information such as (but not limited to) what time you were browsing, how long you were on the website and what pages you looked at. 


This additional data does not link to any of the personal information (as outlined above) e.g. It will not provide a name alongside of how long a person was on the website. This is simply used to provide an overview of how well the website is performing and how you/the public interact with it. If you wish to, you can choose to opt out via the cookies banner or via your account settings.  


If for any reason Cocoa Drop believes that an order has been placed fraudulently all relevant information regarding this will be shared with the required third party fraud prevention companies, banks and the police. 


If you have any questions regarding this information please Contact us by email Cocoadropchoc@gmail.com  

 

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